Conduct deployment in real time
Provide updates to the chain automatically. Receive real-time updates on responses and deployed replacements.
In dynamic environments such as convention centers or stadiums, a schedule only survives for a short time. Changes come from the events, the visitors, the employees themselves, right down to the weather.
Fast communication, without delays and intermediate steps makes adjustment painless. Shifter ensures that all information gets to the right person in real time.
Shifter set out to ensure that every change reaches the right people immediately and with crystal clarity. With Workforce Orchestration, we introduced real-time change notifications-that are pushed to all relevant parties, from staff to vendors and supervisors-via one connected platform.
Everyone stays on the same page, no matter how fast the pace changes. Miscommunication decreases, response times improve and operational harmony remains intact. Teams can synchronize and deliver seamless experiences without missing a beat.
Real-time notifications, focused on action
Employees get a pop-up when their shift changes, with read confirmation
Staffing agencies see which of their employees should have been in by now
Replacements are updated in real time in the floor manager's app
Agencies see in advance where they are deploying employees previously judged to be less suitable
Comments on scheduling can be made through the "Shift notes" instead of separate channels.
Agencies, volunteers and staff receive a personalized overview with scheduling updates
At home with the most dynamic organizations
receives scheduling updates
takes up to 10 times as long as the original schedule
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Shifter streamlines core processes for dynamic teams.
scheduling, timekeeping, overtime, as well as assessments and issuance of PPE.
Establish a joint schedule and share it in real time with all stakeholders, including suppliers.
Record hours versus schedule
Use the app to track hours of the entire team. No more paper, instant central visibility.
Seamlessly combine the scheduling of in-house staff with flex and temporary workers. No more separate planning, one central overview.
Welcome, follow and protect your team
Receive today’s team, check in employees and record ID verification. Provide PPE and access passes.
Discover and promote your standouts
Record performance rather than just hours and create engagement with your flexible team. Spot the top performers early.
Lend tools and clothing to your flexible team, with visibility into returns and maintenance.
Provide updates to the chain automatically. Receive real-time updates on responses and deployed replacements.
Allow your partners to participate directly in your planning, and link with your partners. work together in one view.
Shifter generates far more data than a separate schedule or timekeeping system could. Shifter offers that structured for analysis and BI.
Assign access and permissions across department and process. Delegate responsibilities, minimize handovers.
What is the difference between Shifter and traditional Workforce Management packages?
Shifter was designed from the start with the entire team in mind, including the flexible workforce. Collaboration across the entire chain has been built in from the start, along with the extreme flexibility and efficiency that a dynamic team needs.
Why couldn't other packages provide the same functions?
Shifter is built for the entire team. Instead of just three roles (planner, manager, employee), Shifter also includes roles such as Supplier, Staffing Agency, and Floor Manager. Ultimately, you can create additional roles yourself to tailor the process to your needs.
Secondly, Shifter generates better data. Planning, execution, incidents, schedule changes, shift success, and individual employee development. Everything contributes to a comprehensive view, allowing the flexible team to be better developed.
What is required to work with Shifter?
Shifter is essentially a web page. A computer with an internet browser is sufficient. iOS and Android apps are available for employees. We also have smartphone apps for timekeeping, which, after authorization, can be used as a central timekeeping unit (for example, behind a bar) or as a mobile timekeeper for a team leader, for example.
When employees have RFID badges for, for example, access, we can provide fixed clock-in units. These are installed upon access and require a network connection with internet access.
What types of users are supported by Shifter?
The people in your own planning department are often the primary users. They manage the schedule and orchestrate the contributions of the other users. Shifter offers many possibilities in this regard, although sometimes it is used by only a handful of people. Examples of users include:
- Event managers who input the staffing requirements for their event into Shifter.
- Department managers who partially schedule their own team.
- The planning department often schedules the remaining core staff and in-house on-call employees.
- Employees can submit their availability, view schedules and hours, confirm changes, and request time off.
- On-call staff can indicate which shifts they want through shift picking.
- The planning department allocates the parts of the schedule that are filled externally.
- Staffing agencies have a login in Shifter to view and download requests, or update them directly via integration. After the shift, they can also download or receive the approved hours.
- The receptionist has a login to register arrivals and issue badges or other resources by name.
- HR/administration/payroll has a reporting account to view hours and figures directly.
Do you have more questions?
Frequently Asked Questions
Here you can find answers to the most frequently asked questions about our services and results.
Discover how our solutions can optimize your sales processes. Book your own sales space today and experience the difference.
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