Full-time employees, on-call workers, temporary agency workers, and self-employed professionals.

One app for the entire team.

Instantly see total occupancy, total hours, and total costs. Discover new features for your dynamic team and guide your organization toward a new way of working.

Real-time, structured, complete, and dynamic.

At home with the most dynamic organizations

KEY RESULTS

Shifter Workforce Orchestration

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One app for the entire team.

All people. All information.
Workforce Management often focuses on the core team. The flexible part of the workforce requires more manual work and provides less insight. Shifter harmonizes the entire team in a single application, including temporary staff. We call it Workforce Orchestration

See the person behind the hours.

Don't just look at timesheets. Your employees deserve better.
In dynamic teams, it's easy to overlook valuable people. Yet they are the ones who make a difference in guest experience, retention, and team quality. Shifter helps you identify these individuals early, develop them purposefully, and retain them sustainably.

Workforce Orchestration

A new perspective. Waar klassieke systemen focussen op aanwezigheid en urenregistratie, stemt Workforce Orchestration het hele menselijke ecosysteem op elkaar af—zoals een dirigent een orkest leidt.Workforce Orchestration bundelt alle kernprocessen voor dynamische teams in 1 gestroomlijnde applicatie. While traditional systems focus on attendance and time tracking, Workforce Orchestration aligns the entire human ecosystem—just like a conductor leads an orchestra. Workforce Orchestration brings together all core processes for dynamic teams in one streamlined application, allowing the deployment and development of the entire team to be better orchestrated.

Alle people. All information.

Unite the entire team in one app.

Workforce Management often focuses on the core team. The flexible part of the team requires more manual work and provides less insight. Shifter harmonizes the entire team in a single application, including temporary staff. We call it Workforce Orchestration.
Don't just look at the timesheets.
Your employees deserve better.

See the person behind the hours.

In dynamic teams, it’s easy to overlook valuable people. Yet they are the ones who make the difference in guest experience, retention, and team quality. Shifter helps you identify these individuals early, develop them purposefully, and retain them sustainably.

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While traditional systems focus on attendance and time tracking, Workforce Orchestration aligns the entire human ecosystem—just like a conductor leads an orchestra.

Workforce Orchestration, a new perspective

Workforce Orchestration brings together all core processes for dynamic teams in one streamlined application. This allows the efforts and development of the entire team to be better managed.
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Feature overview

Shifter streamlines core processes for dynamic teams.
scheduling, timekeeping, overtime, as well as assessments and issuance of PPE.

Synchronize with all stakeholders

Establish a joint schedule and share it in real time with all stakeholders, including suppliers.

Record hours versus schedule

Use the app to track hours of the entire team. No more paper, instant central visibility.

Assemble your team from all sources

Seamlessly combine the scheduling of in-house staff with flex and temporary workers. No more separate planning, one central overview.

Welcome, follow and protect your team

Receive today’s team, check in employees and record ID verification. Provide PPE and access passes.

Discover and promote your standouts

Record performance rather than just hours and create engagement with your flexible team. Spot the top performers early.

Provide the right resources

Lend tools and clothing to your flexible team, with visibility into returns and maintenance.

Conduct deployment in real time

Provide updates to the chain automatically. Receive real-time updates on responses and deployed replacements.

Align with the HR value chain

Allow your partners to participate directly in your planning, and link with your partners. work together in one view.

Generate harmonic data

Shifter generates far more data than a separate schedule or timekeeping system could. Shifter offers that structured for analysis and BI.

Tailor the system to your process

Assign access and permissions across department and process. Delegate responsibilities, minimize handovers.

Set-up integration

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No more printing

No more writing

No more retyping

No more e-mailing

What is the difference between Shifter and traditional Workforce Management packages?

Shifter was designed from the start with the entire team in mind, including the flexible workforce. Collaboration across the entire chain has been built in from the start, along with the extreme flexibility and efficiency that a dynamic team needs.

Shifter is built for the entire team. Instead of just three roles (planner, manager, employee), Shifter also includes roles such as Supplier, Staffing Agency, and Floor Manager. Ultimately, you can create additional roles yourself to tailor the process to your needs.

Secondly, Shifter generates better data. Planning, execution, incidents, schedule changes, shift success, and individual employee development. Everything contributes to a comprehensive view, allowing the flexible team to be better developed.

Shifter is essentially a web page. A computer with an internet browser is sufficient. iOS and Android apps are available for employees. We also have smartphone apps for timekeeping, which, after authorization, can be used as a central timekeeping unit (for example, behind a bar) or as a mobile timekeeper for a team leader, for example.
When employees have RFID badges for, for example, access, we can provide fixed clock-in units. These are installed upon access and require a network connection with internet access.

The people in your own planning department are often the primary users. They manage the schedule and orchestrate the contributions of the other users. Shifter offers many possibilities in this regard, although sometimes it is used by only a handful of people. Examples of users include:

  • Event managers who input the staffing requirements for their event into Shifter.
  • Department managers who partially schedule their own team.
  • The planning department often schedules the remaining core staff and in-house on-call employees.
  • Employees can submit their availability, view schedules and hours, confirm changes, and request time off.
  • On-call staff can indicate which shifts they want through shift picking.
  • The planning department allocates the parts of the schedule that are filled externally.
  • Staffing agencies have a login in Shifter to view and download requests, or update them directly via integration. After the shift, they can also download or receive the approved hours.
  • The receptionist has a login to register arrivals and issue badges or other resources by name.
  • HR/administration/payroll has a reporting account to view hours and figures directly.

Do you have more questions?

Please feel free to contact us for more information.

Frequently Asked Questions

Here you can find answers to the most frequently asked questions about our services and results.

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Kom backstage

HR systemen raken de hele organisatie. Een nieuw systeem adopteren is een intens project, en moeilijk in hapklare brokken te verdelen.

Shifter kan goed overweg met andere systemen, en kan efficiënt bijdragen aan een bestaand proces. Op deze manier kunnen de eerste stapjes voorzichtig genomen worden, zonder met het hele bedrijf ineens over te moeten stappen.

Wij hebben hiervoor ‘backstage’ ingericht, een online ruimte waar de implementatie in kleine stapjes geregisseerd kan worden. Stakeholders worden later toegevoegd, handleidingen worden stap voor stap uitgebreid. Vragen worden centraal beantwoord.

Come backstage

HR systems touch every corner of an organization. Adopting a new one is an intense journey, difficult to break down into manageable steps.

Shifter plays well with other systems, making it easy to support existing workflows. This allows teams to take their first steps cautiously—without needing to switch over the entire organization all at once.

That’s why we’ve created Backstage—a dedicated online space where onboarding is carefully orchestrated in small, manageable steps. Stakeholders are gradually onboarded, guides are expanded step by step, and questions are answered in one central place.